Company Response Review Report Review
WORST EXPERIENCE

Rachel Submitted this review about Montway Auto Transport
Review made Live: 7/27/2024 4:28:00 PM
The worst experience. I booked services with Montway but when I tried to cancel the services since I no longer needed them. They charged my card $250 for cancelling the services. I spoke to customer services several times and this was never mentioned to me until when I was cancelling the services. Totally UNACCEPTABLE. No one from their end every tried to reason with me instead they were arguing back and forth with me. That is stealing from your customers. Think twice before booking your services with them.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1340
Quote or Order Cost:
$1340

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 8/5/2024 3:39:00 PM
Hello, We are sorry to hear about the inconvenience. Montway provides all terms and conditions for our services in writing on our website and in emails. Your shipment was dispatched to a qualified carrier and would be subject to our cancelation policy, outlined at https://www.montway.com/terms-and-conditions. If you have any questions, please contact us at feedback@montway.com.