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Ken E. Submitted this review about Move On Time
Review made Live: 11/12/2010 9:32:00 PM
Move on time took a deposit and then never showed up to pick up my car. I contacted them by phone and email no less than 5 times each and they have not responded. This company has not had the courtesy to return my calls or answer my emails. They need to change the name of their company. I have notified my credit card company and the Better Business Bureau.
Shipment Details
Origin State:
New Jersey
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
A578101
Quote or Order Cost:
$550

Company Response
Ed Reznik from Move On Time Submitted this response.
Response Date: 11/22/2010 4:30:00 PM
We moved Ken's father a week before he called. His father had such a good experience that he recommended us to Ken. Ken gave a 48 hour notice to move his vehicle from NJ to FL which is difficult anytime of the year but he wanted to move during snow bird season. The price to have him moved that quickly went up by $50 but Ken didn't want to pay he wanted to see what we could do for him. He cancelled and he received his refund that day. Some people want everything for nothing and they think the world somehow revolves around them, Ken is one of those people.