National Transport is extremely sorry that the customer was not pleased with our services, however,we do have programs in place that allow the customer to track the shippment of their vehicle. Here at National Transport to ensure our customers satisfaction we keep up to date driver information and we continuosly call the drivers to find out if they are on schedule with their pick up and deliveries. Customers at anytime can track their order either by calling the driver, National Transport, or by using our online vehicle tracking.