Brian Littlefield
Submitted this review about New Way Moving Services Review made Live: 8/16/2010 8:59:00 PM
Iminent was the word the customer rep used when I was getting anxious about the pickup. It was two days later and required an extra $50 bucks to get it picked up. If driver had been called a few hours earlier, he would have picked it up as he passed through town. This was 10 days after the earliest allowable pickup date. If I wasn't leaving town I wouldn't have paid. Dispatch didn't call back within a reasonable time on status. Always got an answering maching when calling dispatch.
The driver was great, we worked well to get the best pickup and drop-off. The car wasn't damaged - just dirty from riding on top for 8 days. This was my first experience moving a car. I would do it again - won't use the same broker.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Maryland
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
519009
Quote or Order Cost:
$949
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