Review Report Review
GREAT EXPERIENCE

Scott Freeman Submitted this review about Pacific Eastern Express
Review made Live: 8/14/2006 11:30:00 AM
We wanted to ship our SUV from Fort Lauderdale to California and I received bids from more than a dozen auto transporters. After exhaustive research, I selected Pacific Eastern Express for three reasons (1) they quoted $1,065, one of the best door-to-door rates, (2) they did not require a deposit and (3) the sales person Connie made me feel confident that everything would go as planned. While Pacific Eastern has some of their own transporters, they subcontracted A Unique Transport to carry my vehicle. When I checked their BBB standing, both companies seemed to have never had any complaints so I felt pretty good about my selection. Before shipping, Connie promptly responded to all of my questions, provided me with all the documentation I requested and reassured me when I expressed concerns. Even with all these positive signs, I was still a little nervous because of the many unscrupulous operators in the auto transport industry.

My vehicle was picked up on-time in Fort Lauderdale and actually arrived a few days early in California. We opted to pick it up at their terminal and by doing so we were able to avoid two additional days of a rental car. The vehicle was exactly how we had given it to them and the price was exactly what was quoted. I highly recommend Pacific Eastern Express and A Unique Transport. Both companies were very service oriented and delivered everything they promised. We could not have been happier with our experience. It was better than expected.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6113
Quote or Order Cost:
$1065