SOLD A CAR ON EBAY TO A FINE SOUTHERN GENTLEMAN FOR HIS SON. RIGHT FROM THE START QUESTIONS COULD NOT BE ANSWERED AND COULD NEVER GET A HOLD OF DISPATCH...WAS SUPPOSE TO BE DOOR-TO- DOOR. OWNER CALLS ME UP AND TELL ME HE FINALLY AT GOTTEN A HOLD IF THE COMPANY AND THEY PROMISED A 2-3 DAY PICK UP WINDOW BETWEEN 12 NOON AND 2 PM. DRIVER CALLS ME 1 WEEK LATER AND TELL ME THAT HE IS LOADING A CAR AND WILL BE THERE IN 1 HR. I ASKED HIM WHERE HE WAS AND DRIVING TIME FROM THERE IS 2-2 1/2 HRS ON A REAL GOOD DAY. I ALSO GAVE HIM DIRECTIONS TO GET HERE DUE TO WEIGHT RESTRICTIONS ON A COUPLE OF BRIDGES ON THE MAJOR HIGHWAYS IN THIS STATE. HE CALLS ME AT 7;30PM AND TELLS ME HE IS LOST AND LOOKING AT ONE OF THE BRIDGES I TOLD HIM NOT TO GO OVER( $3500.00 ON THE SPOT FINE) I GAVE HIM NEW DIRECTIONS AND HE CALLS ME AGAIN(9 PM) AND TELLS ME HIE IS LOST AGAIN!!!!!! FINALLY HE GETS HERE AND IT TAKES 2 HRS TO LOAD A RUNNING CAR WITH NO DAMAGE..WE FINALLY FINISH LOADING AT 11.30PM. NEW CAR OWNER CALLS ME 2 WEEKS LATER AND TELLS ME STILL NO CAR BUT DID FIND IT IN TEXAS AT 8 AM. THEN HE CALLS BACK 4 HOURS LATER AND TELLS ME THE CAR IS NOW IN JACKSONVILLE, FLA.( BEING A OVER THE ROAD DRIVER I KNOW FOR A FACT THAT IS IMPOSSIBLE) NOW HE TELL ME THERE IS DAMAGE ON THE CAR AND CANNOT GET A STRAIGHT ANSWER ON THE DAMAGE). WHEN HE FINALLY GETS THE CAR, THERE IS MAJOR DAMAGE AND HE IS NOT VERY HAPPY. PASSENGER SIDE OF CAR DAMAGED AND UPPER CAR ON HAULER FELL DOWN AND CRUSHED THE ROOF( AN THIS MAN BUILDS RACE CARS, SO HE KNOW WHAT HE IS TALKING ABOUT..ALSO ASKED ME THERE ITEMS WERE AND TOLD HE THEY WERE THERE THEN THE CAR WAS LOADED( I TOOK PICTURES 4 HOURS BEFORE THE CAT WAS LOADED) THE CAR WAS STRIPPED IN ROUTE. CUSTOMER HAS NOT RECONTACTED ME ABOUT THE CAR AND TRUTHFULLY CANNOT BLAME HIM...........BY THE WAY HE CONTRACTED THE CARRIER. I AM PRESENTLY HAVING A CAR SHIPPED AND TOLD THE BROKER NEVER TO USE THIS CARRIER AND HE TELLS ME THAT HE HAS ALREADY BLACK LISTED THEM DUE TO NO SHOWS ON PICK UP.......DO NOT WASTE YOUR TIME, MONEY AND YOUR CAR TO THIS COMPANY,,,,YOU WILL BE SORRY.........
Shipment Details
Origin State:
Rhode Island
Pickup:
Late
Destination State:
Louisiana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
UNKNOWN
Quote or Order Cost:
$900
Car Condition
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