Jerry Pierce
Submitted this review about Primary Auto Transport Review made Live: 1/6/2008 12:15:00 AM
I first contacted Matt on the 11th of December, he gave me a quote of $695 for an open carrier, I then recontacted him stating that I wanted a closed trailer. He then issued another quote for $1045 which was neither the lowest or the highest price. On the 18th, I sent him a $150 deposit. He stated that either of one or two things was going to happen- either he would be able to find a driver to haul the load and it would arrive before Xmas, or that it would be sometime after Xmas. It seems that about ten of his drivers trucks all broke down during the holidays (all of them). So nothing happened, much to my chagrin until after the 1st of January. At that time, all of the broken trucks started running again. Matt was then able to contac a driver that backtracked from Chicago to Detroit where my car was located. From there, to Arkansas, it took the driver just over two days to get to Arkansas. The car was in excellent condition and just as clean as when it left the showroom in Detroit. I believe that if it hadent been for the Holidays and drivers wanting to be home with their families, the trip would have gone without a hitch. I drove big rigs years ago and certainly wanted to be home at Christmas and not out on the road. So I would highly reccomend Primary . Matt always returned my calls, usually in ten minutes or less. The driver was skilled and nice to deal with also. I would use Primary Auto Transport again, just not at Christmas, lol
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
Arkansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
66857-YB
Quote or Order Cost:
$1045
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