contract error-retalliation with a vengeance

dis-satisfied Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 5/9/2008 6:39:00 AM
.number one: I ALWAYS REMEMBER WHAT I SAY. ESPECIALLY WHEN I HAVE A CONCERN OR QUESTION.ESPECIALLY ON SPECIFICS. ESPECIALLY WHEN IM SPENDING "MY" MONEY!!!!!!
I EXPECT WHAT I AM SOLD,NOT WHAT LATER TOLD!!
booking and contracting was absolutely awesome. but then.....
i 1000% without a doubt STATED several times, with no un certainty, NO BEATING AROUND THE BUSH.that i would NOT be paying via credit card. that the vehicle was sold, paid for in full, to be delivered.
and....
that I would be paying the FULL amount IN CASH at time of PICKUP.
as the transport truck dispatched to pick it up, was 20 minutes from my house, there suddenly arose an issue of charging to my card.
THE CREDIT CARD THAT I STATED had only a balance of only $20 for emergencies.
THE CREDIT CARD THAT I SAID i do not want to use for the transaction.
THE CREDIT CARD THAT I SAID did not have the full amount
THE CREDIT CARD THAT I SAID did not have the $125 deposit
.......yet somehow this sweeeeeeeeet lady had misunderstood this and wants to now charge a deposit of $169 to THIS CREDIT CARD THAT I WHAT???????????
.....YES CLASS...THE CREDIT CARD I DID NOT WANT TO USE, BECAUSE WHY?....THATS RIGHT AGAIN CLASS...THE CAR THAT WAS PAID FOR IN FULL TO BE SHIPPED.
U LEARN FAST,, YOURE CATCHING ON. IM PAYING THE FULL AMOUNT IN CASH WHEN THE DRIVER SHOWS UP...WHY???????? CAUSE THE RECEIVING END ALREADY PAID FOR IT IN FULL......TO BE SHIPPED. YEAH
NOW.....THIS SWEET TRANSACTION NOW BROUGHT ACCUSATIONS OF ME BEING ACCUSED OF "NOT SAYING THIS,OR MAKING IT CLEAR, OR NOT UNDERSTANDING.
THIS IS WHAT I STATED, AND WAS CONTRACTED . THIS IS WHAT I EXPECTED.....
WHAT I GOT WAS BEING CALLED A LIAR. AND MADE AN ASS OF. THIS SWEET LADY ACCUSED ME OF BEING WRONG. WHEN SHE WAS 100 % IN THE WRONG.
I THEN HAD ANOTHER WOMAN GET ON THE PHONE ,STRAIGHT UP CALL ME A LIAR AND STATED SHE REMEMBERED "SITTING AND OVERHEARING ME BOOK THIS DEAL" SHE REMEMBERS HEARING ME BEING TOLD OF A CHARGE TO MY CARD."
SHE REMEMBERS.???? IS IT HER JOB TO SIT AND LISTEN? SHE THEN SNIPS OUT "WELL,WHY DID YOU GIVE US YOUR CREDIT CARD THEN? HUH?HA?HUH? HEH?"GOT CHA THERE"
...WELL...SIMPLY BECAUSE I WAS "MISLED" INTO BELIEVING IT WAS ..DEFINITELY,ONLY BEING USED TO" SECURE" THE CONTRACT/TRANSACTION. WHICH IS COOL..I UNDERSTOOD THAT AS LETS SAY, I SCREW THEM ,BY NOT HAVING THE CAR READY, OR SHIP IT ELSEWHERE CHEAPER ,OR BASICALLY JUST STICK IT TO EM...THAT THEY ATLEAST HAVE SOME TYPE OF WAY TO COLLECT .NOT TO CHARGE THE DEPOSIT TO. THIS IS WHAT I WAS TOLD.THIS IS WHAT I NEEDED, NOT WANTED. I CONTRACTED WHAT I NEEDED!!!!!!!I EVEN ASKED AGAIN.SHE SAID"NO CHARGE ON CARD". PERIOD. this means( NO CHARGE)
SHE IS A LYING PIECE OF $%&#, AS I WAS TOLD OFF BY HER, AND TOLD THE CONTRACT WAS VOIDED, AND DRIVER CANCELLED, I ENDED THE CALL BY CLOSING MY CELL PHONE. I ALSO SAID THE "B" WORD. WELL CELL PHONES HESITATE WHEN YOU JUST CLOSE IT. SHE HEARD THAT.
MY BAD THERE I SUPPOSE.I SAID IT AFTER HANGING UP...but who cares
NOW I CALL BACK AND PLEAD FOR THEM TO LET THE DRIVER STILL COME, IM PAYING CASH. THEY SAID NO. AND GOT ALL IGNORANT ON ME. WELL GUESS WHAT ..THE DRIVER SHOWED UP AND TOOK MY CAR. I PAID HIM IN CASH IN FULL AT PICKUP, JUST LIKE I CONTRACTED.so easy.. MEANWHILE.. THE "B" LADY SENDS ME A NASTY EMAIL, SAYING "SHE HEARD I TRIED TO BRIBE THE TRUCKER INTO COMING ANYWAYS, AND THat,'"THAT JUST ISNT GOING TO WORK,they arent getting snaked outta their money".IM A LYING A HOLE,..BLAH BlAH SNOTYY SNIPPY BLAY
.WELL HA HA "B" THE TRUCKER HAD ALREADY CAME AND GOT IT!! HA ha IM ROTFLOL
I EMAIL HER THIS INFO, AND TOLD THEM TO MAKE SURE THEY COLLECT THEIR CONTRACTING FEE OF $169, SHE THEN SAYS THAT SHE ...YEAH...THAT "SHE" CONVINCED THE DRIVER TO COME HERE ANYWAYS, BECAUSE HE HAS KIDS TO FEED...
GIMME A BREAK--THATS NOT THE CASE
WHAT A BUNCH OF "F"-UPS!!!!!!!!!WOW,WOW,WOW,WOW,...WOW!!!!!
NEVER AGAIN. I D I O T S

Company Response
from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 7/11/2010 12:11:00 PM
Red Carpet Auto Transport is currently under new ownership and management and this type of service does not reflect the 5 star service each of our employees strive to give our customers. If you should need anything, please give Tony Quinn a call at 602-438-4644. Thank you!