Review Report Review
Non-Payment

Cristina Fenton Submitted this review about SGT Auto Transport
Review made Live: 3/14/2025 3:22:00 PM
These people are unprofessional and lack any knowledge of financial transactions. The vehicle was delivered and the customer did a chargeback on the payment. However, 2 weeks ago we contacted the customer about payment and the customer provided confirmation for payment once again. It's been almost 2 weeks now and SGT keeps telling us that their bank has not received funds. They never communicate, nor with the carrier or the customer, which complained to us about the lack of communication. There is no accountability or remorse about the way this transaction has evolved. I would not recommend this company to anyone, poor operational, financial and customer service skills. When confronted about payment, they lie and start harassing you with threats of ceasing further business. If you still want to work with them I suggest doing COD only as they don't know how to secure billing orders.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
259005
Quote or Order Cost:
$800