Kelly
Submitted this review about Save On Transport Review made Live: 3/26/2010 4:08:00 PM
I booked the shipping thru Wayne Webster at Webster Services, and it got subbed out to Save-on Transport - as Wayne and I both found out, BIG mistake.
I specifically told them to call me BEFORE the vehicle was picked up so I could give instructions of where the keys were, and I never received any notice the vehicle was even picked up, I had to get a phone call from a friend asking where the vehicle went.
I've had to leave countless messages, and rarely receive a phone call back, and when I do get ahold of dispatch, they have LIED to me on!
After the vehicle didn't arrive on the day it was suppose to, I called Wayne at Webster Services and told him the situation. After talking to the dispatch, driver, and OWNER of Save-on, he finally got the real story of why it was delayed.
Wayne has been great helping me out, and neither of us will ever use SAVE ON TRANSPORT again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
82954-DT
Quote or Order Cost:
$525
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