Company Response Review Report Review
Cross country shipping

Jeff Kobernus Submitted this review about Ship a Car Direct
Review made Live: 4/11/2012 11:15:00 PM
David the broker was very polite and organized, hope to due business with him in the future and give him some referrals.My only complaint with the transport company Saturn auto trans LLC is they didnt communicate very well about letting us know when the car was arriving when it was getting there late.After being told the car wouldnt be delivered after early evening was delivered at 9:30 pm..I know there can be unforeseen circumstances when driving cross country but if there was a little better communication it would take the worry about car arriving to the destination as contracted.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
272057-xn
Quote or Order Cost:
$995

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 4/12/2012 8:05:00 PM
Thank you for the feedback Jeff. I'm sorry that the carrier's estimates were off and that they weren't great communicators. I look forward finding a better match in future moves. 866-221-1664 www.shipacardirect.com