Company Response Review Report Review
Good experience

Doo Yearn Jo Submitted this review about Ship a Car Direct
Review made Live: 3/29/2016 11:11:00 AM
Overall, the car was delivery was well done. But one thing I would like to suggest is that they should reduce the size of the delivery window from 4 hours to 2 hours. If they cannot do that the driver'd better call the waiting customr at least two times. Once 2 hours ahead and once 30 minutes ahead of delivery. In my case, the driver was arrived later that the window of the time by one and a half hours and he called after he arrived at the spot where the dispatch team told me the driver would park his truck. I tried to get a hold of the driver before the deliverybut he did not answer my calls. I had a better place for unlading but I did not have a chance to discuss and give the truck driver directions.
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
488500-MT
Quote or Order Cost:
$875

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/30/2016 10:32:00 PM
Glad your car arrived safely! Thanks for your feedback!