Company Response Review Report Review
Communication

Tony Submitted this review about Ship a Car Direct
Review made Live: 9/23/2016 4:23:00 AM
Communication from the broker was most excellent, however- the communications from the car carrier was less than stellar! The carrier promised delivery and was missed due in part to bad weather in others states, but did not extend common courtesy to advise they would miss
the delivery date which caused unnecessary time off from work.
Shipment Details
Origin State:
Michigan
Pickup:
Early
Destination State:
Delaware
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
531068
Quote or Order Cost:
$52500

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 9/27/2016 1:24:00 AM
We are sorry to hear the experience you had with the driver. We will address this with the carrier so that we can continue to improve our service! Thank you for taking the time to let us know!