Company Response Review Report Review
Items Stolen

Tracy A Scott Submitted this review about Ship a Car Direct
Review made Live: 8/5/2017 5:51:00 PM
The service is great was relatively quick. However the driving company that picked up my car misrepresented how much was paid to get the car out of the tow lot. They had no idea that I had prepaid for the towing and only had to pay for the daily storage. They told me that they paid $400 and actually they only paid $150 +tax. I called the tow lot and actually had the receipt of $150 that they paid email to me.Moreover a coat, iPod, leather bag and tool kit were stolen out of my car. As a result I would never use this company again.
Shipment Details
Origin:
Freemont, Ohio
Pickup:
On Time
Destination:
Gaithersburg, Maryland 20877
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
588939
Quote or Order Cost:
$650

Car Condition
  • Items were stolen from the vehicle
Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 8/15/2017 1:08:00 AM
We are sorry to hear the experience you had with the driver. We will address this with the carrier so that we can continue to improve our service, Thank you for taking the time to let us know!