Kim
Submitted this review about Ship a Car Direct Review made Live: 4/3/2018 1:31:00 PM
I first want to say that Ship A Car, Inc. did a fabulous job with shipping my 1977 Mercedes from Los Angeles to Georgia. I shipped the car covered and it arrived with no damage. Sam Ladin took my order and kept me informed at every step. My only complaint is with the trucking company, Z Trans, who accepted the dispatch. The company came a day later than the scheduled time to pickup the car and didn't call me to tell me they weren't coming. The day before the car was supposed to arrive, I phoned the driver and told him what time I would be at the location. Never heard back from him. He arrived early morning and was rude to my family and threatened to return the car to Los Angeles unless they were paid. The people who run this company speak little English so this adds to the difficulty in keeping in contact. So if Ship-A-Car tells you that Z Trans picked up their dispatch order, ask them to change it. I've informed them of this issue, so it shouldn't be a problem.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Alabama
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
123586
Quote or Order Cost:
$1400
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