William Benit
Submitted this review about Snowbird Auto Transport Review made Live: 6/19/2004 11:19:00 PM
Oh my, where to start? Joe tells me "No problem, I'll call the truck driver now that will be picking up your vehicle"....puts me on hold, & probably goes for a drink of water, laughing on the way to the water cooler. Comes back on the line & says, "yeah, I just spoke w/ the driver (did I really believe this dude?) & you'll be picked up by this weekend". That's where the fun starts. Joe gives me a phone number & says I can call & track my vehicle starting Monday but when I do the dispactcher says to me, "how'd you get this number?" Oh, oh. I said Joe, the the car transport hero gave it to me & the guys says hold on. He comes back in a couple of minutes & says, "I just spoke to Joe & he denies giving you this number, you need to deal w/ him" and slams the phone down in my ear. Umm. Ok, maybe Snowbird wasn't a good choice after all. But these liars got my truck...what to do? A couple more weeks go by & my truck is still in Jersey I'm in California freaking....time to call Tony Soprano? I figure Tony S probably owns a piece of this scam so I guess that's a no go. After half a dozen calls to Denice & no call backs (hey honey, when you say you're gonna call me back, I'd appreciate maybe you'd keep your word once) Now w/ no other recourse, I figure it's time to be my own superhero. Yep, that's right...I got on JetBlue the next morning at 7:00AM - landed at JFK at 3:00 & at 4:00 was pulling out of the Jersey yard w/ my freed truck & went home to sleep in NYC - Can you say FREEDOM!!! Next morning at 6:00 I started & went all day untill St. Louis!!! Next day all day till Albuquerque!! Last day right back into LA!!!! WOW - That's how you get things done!!! **LESSON LEARNED** NEVER, EVER, USE SNOWBIRD UNDER ANY CICUMSTANCES & gas is much cheaper away from the coasts. (Oh yeah, credit card fully refunded)
Shipment Details
Origin State:
New York
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$845
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.