Company Response
Alex Gold from
Sonic Auto Transportation Submitted this response.
Response Date: 1/18/2023 12:40:00 PM
Dear Customer, on behalf of the entire Sonic Auto Transportation company we want to apologize for the miscommunication you faced. We always prioritize customer service, we are so sorry we weren't able to do it this time. This is definitely not acceptable behavior and we will take action to prevent such situations in the future. We are so grateful for your feedback, it helps to improve our services. Please, accept our sincerest apologies.