Company Response Review Report Review
Fake reviews, tried a shake down, horrible horrible "company"

C Hart Submitted this review about Starway Logistics LLC
Review made Live: 5/2/2014 1:58:00 AM
So the two reviews that say excellent, are obviously fake. It's obvious they're written by the same person. They were late to pick up, late to drop off & insisted over & over before the car was delivered that I needed to pay the amount on the contract through cashiers check + $100 cash. The amt on the check was what the contract said. The extra hundred was EXTRA and had to be in cash. Total shake down. They were late & rude & when I insisted on knowing more about the extra hundred/getting a receipt for it, they said I can call my lawyer & they will hold the car for me until th lawyers work it out. When I finally got the car (without lawyers & WITHOUT giving the extra cash), th car was absolutely filthy, un-drivable without a wash. I took a video.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1358549-OM
Quote or Order Cost:
$1250

Car Condition
  • Vehicle was dirty
Company Response
Lussine from Starway Logistics LLC Submitted this response.
Response Date: 6/11/2015 4:50:00 PM
The only reason the driver will ask for more money is if you have stuff in you car. We are the car carriers not the moving company. Our drivers if they are transporting cars with stuff are having issues at weight stations. The part with "un-drivable without a wash" hope you understand, that this is an open trailer and we moved your car for almost 3 000 miles. Thank you