Review Report Review
Horrible Customer Service

Disappointed Submitted this review about Superb Auto Transport
Review made Live: 3/28/2012 2:07:00 AM
After attempting to arrange a pickup time, I was told that the drivers would call in a 3 to 6 hour window. The driver that was dispatched called 45 mins prior to pickup while I was at work. I cancelled the initial pick up in hopes of rescheduling for the beginning of the following week. After my calls and voicemails for a different pickup time went unanswered I decided to use a different company. A week later a different independent transport company calls and asks when a good time to pick up the car would be. I explained that I had cancelled my work order with Superior and that the car had already been moved.
Then very cowardly I get an email with all terms and conditions, from Vincent, basically stating that they intend to charge my account again. I have filed a complaint with the BBB and my bank.

Void the hassle of poor customer service from Vincent Turner and his associates and the outrageous fees associated with this company.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Turner
Quote or Order Cost:
$275