Company Response Review Report Review
Timely delivery but wasn't door-to-door

Andy Submitted this review about Top Notch Auto Transport
Review made Live: 6/15/2012 12:12:00 AM
We are very glad our Corolla made it across the country in only 6 days, and with very little advanced notice. Nikki was very helpful. The surprise was when the carrier said he couldn't bring his truck to the house to pick up the car. His truck wouldn't fit on the street. Since we were flying out early that day, a friend helped out by driving our Corolla to a nearby industrial park to meet the carrier. So be prepared for surprises like that, and that you need to pay the carrier in cash when your car arrives. They delivered the car to the final destination by tow truck, which was fine. Mission accomplished. Thank you!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3759
Quote or Order Cost:
$1050

Company Response
Terry Williams from Top Notch Auto Transport Submitted this response.
Response Date: 6/15/2012 3:28:00 PM
Andy, Thank you for the review. I am sorry that the carrier could not meet you at the door. There are some instances where carriers cannot fit their semi trucks in certain areas.Also, for delivery there is an option to pay with cash or certified funds. I am glad everything was resolved and overall you had a good experience with our company. Thank you, Nikki