Review Report Review
Excellence beyond satisfaction

Kris Submitted this review about Transporting Vehicles
Review made Live: 3/9/2006 1:06:00 PM
It is with great unease and trepidation that i booked TWO of my cars with this company. The idea of not talking to a person face to face is very challenging, but Transporting Vehicles has bolstered my confidence in getting jobs done over the phone tremendously.
Car1:
Small - Medium sized sedan. got the best price anyone could offer for this mileage. Was assigned a trucker the day it was available for pickup and picked up 2 days after the available date. Delivered without any issues to the destination. Driver was courteous (not a random driver you might expect with a lower price shipment). Delivery was easy and painless. The BEST PART of the move was the follow up. Bryan with operations was extremely dilligent in following up on the move and called and checked, before, during and after the move. Overall, this was the best part of my entire household move.
Car2:
Small sized sedan. Again, THE BEST price i could get for this specification. First trucker assigned did a no show - cannot really blame TVC for that. TVC on the other hand, incurred a loss on this move and had it picked up the very next week. There was a slight mis communication on the price with this move, but everything got well ironed out. Special credit goes to Bryan with operations for making this work and Wade Thomas with sales for making it a win-win. Even though, it turned out to be a monetary loss for the company, their sterling customer service made up for the no show.

DEFINITELY WOULD RECOMMEND THIS COMPANY AND WOULD ALWAYS USE THEM FOR ALL AUTO MOVES.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
215***&216***
Quote or Order Cost:
$650