Review Report Review
Worst experience ever. THEY PUT 100 MILES ON MY MERCEDES

Nancy C. Submitted this review about US Auto Transport Inc.
Review made Live: 5/16/2007 12:31:00 AM
Brokered through Countrywide Auto Transport that was equally as horrible. Had to call the Sheriff when they finally delivered it. Took 15 days on a quoted 8-10 day delivery leaving me stranded in a rural area for a week. I never knew where my car was and was told lie after lie about the delivery. I waited all day when they were supposed to arrive and they didn't even have the courtesy to call and say they would not make it.

The car did arrive on the 15th day as they DROVE it to my house at 9:00 pm. My plan was to call the Sheriff that night to report it stolen as nobody would tell me where it was. They put 100 miles on it and used a third of a tank of gas and fully denied it, unable to explain the mileage discrepancy... and still expected the full C.O.D payment!

This was a pristine SL 500 Mercedes when it left WA, when it got here it was so caked with bugs and dirt I could not even assess for damages. The Sheriff even felt bad for me. The two guys barely spoke English and stood right in front of me and lied. I will drive across country before I ship a car again.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20565
Quote or Order Cost:
$885

Car Condition
  • Vehicle was dirty