Review Report Review
Unethical, rude, price quoted, paid almost 2X's more

Dave Submitted this review about US Auto Transport LLC
Review made Live: 5/28/2014 2:33:00 PM
This was the worse "customer" experience I have ever encountered.

I was quoted a "Seed" price of $795 and ended up spending over $1500 to get my 2 cars transported from NJ to CO.

Frank Allen the dispatcher was rude, disrespectful and held me hostage until I paid more to get my cars "slotted" onto a truck.

Drivers would call at all hours of the night and demand the car in 2 hours or they were "moving on".


Dave Parker oversold, over promised, told me they did not sub-contract but had their own fleet. Never called me back after closing the sale.


I would never recommend this company to anyone looking to transport a car. Recommendation that you do not look for a deal, get references from friends or professional moving companies.

DO NOT DO BUSINESS WITH THIS COMPANY.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
46995
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was damaged