Moa
Submitted this review about Umbrella Auto transport Review made Live: 7/21/2020 3:27:00 PM
I shipped my Jeep Cherokee in May from Wisconsin to NYC, my vehicle was perfectly transported and delivered on time without any problem.
The team is very organized and professional. Unlike some other companies, they don’t spam your email and your texts. The team is also very good at communicating, they call early enough before both pickup and delivery. The price was also very reasonable.
I have to mention another thing that made me write this 5-star review. I made a mistake leaving my transponder in my vehicle uncovered during shipping, and I was charged for over a hundred dollars. The manager Timur help me out throughout this very annoying process for 2 MONTHS after they already finished their job. He sent me the documents I needed to dispute tolls with toll offices, and he is always reachable. I know it’s definitely not his responsibility to help me with this, but he never stepped away! I believe this is the person that you should trust!
Shipment Details
Origin State:
Wisconsin
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
294490-FI
Quote or Order Cost:
$600
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