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Submitted this review about United Movers Group Review made Live: 8/2/2018 9:58:00 AM
United Movers Group has been described by an employee of American Eagle as their very badly behaving subsidiary.
American Eagle has an indictment filed--see link:
"I'm not sure if any of you have seen the recent Department of Justice indictment against a ring of moving behavior described in that article appears very similar to American Eagle's behavior. At the end of the article, there's contact information:
"If you believe you are a victim of this fraudulent activity, please call the Victim Hotline at 1-800-424-9071 or email hotline@oig.dot.gov."
The following is my letter of complaint to the US DOT about United Movers:
U.S. Department of Transportation
Federal Motor Carrier US DOT/FMCSA
Safety Administration 1200 New Jersey Avenue SE.
Washington, D.C. 20590
MC-NC
Complaint ID: 100109024
Thank you for your submission to the Federal Motor Carrier Safety Administration’s (FMCSA)
National Consumer Complaint Database (NCCDB). Your complaint indicated you believe the
shipper handled your shipment in an improper manner. We appreciate you notifying us about your
concerns regarding the operations of this company. With your authorization, we notified the motor
carrier/company of your dissatisfaction with the service provided. We have asked company officials
to make an effort to resolve your complaint.
Your complaint number is 100109024. Please refer to this number when submitting additional
information or checking on the status of your complaint.
The FMCSA is responsible for the enforcement of Federal consumer protection statutes and
regulations pertaining to the interstate transportation of household goods. However, FMCSA does
not have the authority to represent shippers in disputes with regulated entities. You may wish to
consult an attorney if you wish to pursue private legal action.
Your complaint may be used for research and analysis to better address noncompliance by regulated
entities. A record of this complaint will be retained in our NCCDB system and may be used in
future investigations.
If you need more information or have questions, you may call our nationwide toll-free hotline for the
NCCDB at 1-888-DOT-SAFT (368-7238) from 8am?8pm, Mon?Fri, EST.
Sincerely,
Kenneth Rodgers
Chief, Commercial Enforcement
and Investigations Division
Shipment Details
Origin:
Nashville, Tennessee 37205
Pickup:
Late
Destination:
Orlando, Florida 32701
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7000
Quote or Order Cost:
$13000
Car Condition
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