Review Report Review
STAY AWAY

Deepak Submitted this review about United Royal Van Lines
Review made Live: 8/19/2015 5:53:00 PM
Move - Virginia to Seattle

Goods pick up date - June 22
Status as of Aug 19 - Goods not delivered. Not even shipped.

Amount Paid - 1541.25 of 2100.01 (Total price)

Verbally committed that goods would be delivered in less than 10 days. As of Aug 19, goods haven’t even been loaded to a truck for delivery. Moving coordinator, Michael is completely dishonest and unresponsive; so is the entire crew, I interacted with. You need to make a minimum of 20 phone calls to make them answer you. If they do, you hear goods will be shipped that day or the day after, which never happens.

I opt not to express my extreme frustration, in writing. This, by far, is the most unprofessional company, that I have worked with. They are UNBELIEVABLY unethical. Authorities shouldn't let them run.

STAY AWAY FROM THEM.

** I will edit the review (with delivery date), when (if) I receive the goods

** Update - I received goods on September 2nd (brought by an independent carrier hired by United; of course with a few lost items and additional charges at delivery.) But, I'm glad that I received them finally.
To sum up, it was a nightmare experience.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
J7594722
Quote or Order Cost:
$2100

Car Condition
  • Items were stolen from the vehicle