Do not use this broker! This is the second time the balance due to the driver is higher than the quoted price from Tania at Upscale. The last time in 2019 the difference was $250 and it was almost six weeks before we received our refund and that on

I had worst experience with them recently. I would suggest everyone to look for local transporters directly and avoid this broker company. I paid advance to Upscale and the driver who came for pickup overcharged me saying that Upscale is just broker

THIEVES!!! DO NOT USE!!! I PREPAID THE DRIVER $4,000.00 AT TIME OF PICK UP. THEY HAD MY CC ON FILE FOR THE DEPOSIT ONLY!!! THEY RAN MY CC FOR THE $4,000, AND NOW I HAVE TO GET THE CHARGE REVERSED SINCE THEY ARE NOT RESPONDING SINCE FRIDAY. I'VE BEEN

Paid $150.00 10-06-21 to have our vehicle transported from Denver, CO to Florida. We never heard back regarding a pick up date. NEVER. According to the contract, we cancelled via email and only a portion of the deposit was going to be refund. Whi

This guy quoted me a price and told me a delivery date. I drove 3.5 hours to receive the car and it never showed. I stayed for 2 more days and then could not stay any longer. Finally the driver called a day later and said the delivery was there and i

Entered into a contract. Car was properly shipped but I was charged $250 more than the contract. Poor experience. I was told I needed to pay more up front and would get a refund. Filed with the BBB. They do not answer complaints.

Contacted them to have a car moved from OKC to Springfield, Mo on a Friday, needed it moved by that following Tuesday, 5 days to move it. They said no problem, plenty of time. Paid the 100.00 fee, Tuesday rolled around, had not heard a word from

LIES! They said they would pick up my vehicle on Monday or Tuesday, it's now the end of Wednesday and still no pick up has occurred. The lady Tania is awful to deal with. She says she will email you, she does not. She says she will call you, she does

Please for anyone who is looking for a car transport. Do not use the reviews are accurate I also was under contract with them my Representative was Derek at the beginning their so nice and helpful then once your car arrives the price goes up even thr

I spoke primarily with Derek at Upscale Transports and he quoted me delivery price for my car from Colorado to Washington for $850 ($150 down on my card; $700 in cash or cashier's cheque upon delivery. He missed the promised pickup day. When I called

Kristina was in charge of my move. She originally told me I had to pay a $400 deposit and then changed it to $450. I should’ve used another company then, but I still trusted them. Well upon delivery she told me the $450 wasn’t included in the deliver

order number 608364-RX they give me quote for $1,100 I pay $100 first and then should be $1,000 to the driver .the driver take 11 days to deliver the car and when he arrive he asked for $1,200 I showed him my contract he said he have contract from Up

Fast, affordable cross country service. Professional driver. !!! I'm trying to fill out the minimum character. I will use them again. Painless logistics.

I recently moved from Wisconsin to Texas. I contacted and paid my deposit to Derek at 305 704 7272 who stated the car will be picked up on Monday 8/16 and will arrive in TX on Wed 8/18. I was traveling on Monday and asked my mother to call for ETA wh

Delivered a vehicle for this company and they will not pay! I was told I would get a cash app from them at delivery and never did..I am in the process of sueing them now!!!

My company transported a vehicle for one of their customers resulting in a very bad ending unfortunately. We were promised a cash app payment on delivery which was never received. Do we had to explain to the customer that we could not release the veh

Tania took a bad situation and made it happen. She took over a job that someone else was supposed to do. She could have easily passed my problem on to someone else, but she made sure it got taken care of. She's great to work with.

4 days after giving my credit card to upscale auto transport of miami.my credit card was used in fraudulent charges in MIAMI.thank you for nothing.be very careful who you give your credit card number out to.

I have been using upscale for the past 2 years or more. Working with Tania she is so friendly and dedicated . I have recommended her and upscale to friends.keep it up Tania

At first Derek would answer his phone when I called. Derek won't return my calls or text messages. Took my deposite and that was the end of the deal. I would never use this company again.

After paying a $150 deposit, Carlos stopped answering my calls, ONLY PICKED UP when an unknown number (my boyfriend) called him, and my car was NEVER PICKED UP. Despicable behavior-and my credit card company said he's seen several financial disputes

driver didn't call nor respond to calls didn't know how to operate classic truck to load nor unload from carrier had to be helped Also driver wasn't able to communicate in well

Carlos & Shelly were very helpful. My car came back w/o any damage. They helped me with all my concerns. I’m very satisfied. I’ll definitely recommend them.

After a bad attempt to relocate to CA from OH I needed to return to OH. The entire trip was bad and driving back was not an option. I submitted a request on a quote site and started to get emails, Tom’s off emails! However Carlos from Upscale Auto

On 4/21/2021 I booked a transport with Upscale Auto Transport for my truck to go from East Tennessee to Oregon. Derek E Was their representative On May 27th. After many calls to Derek who promised to have my truck picked up he started ignoring m

I want to say I'm so thankful working with Derrick at Upscale Auto Transfer. He's trustworthy and has a great attitude. This is my second time working with him, and no matter what company he works with, he is top notch, competitive pricing, and sees

This is a terrible company. First they didn't show up the day they confirmed that they would pick up my car. So I had to postpone my leaving date. When I called to ask what happened, everyone I spoke to was rude and blamed someone else for the proble

Carlos did not fail me . That's all I have to say. Refer from me for life. THANK U GUYS AGAIN! Carlos did not fail me . That's all I have to say. Refer from me for life. THANK U GUYS AGAIN!

Great service and awesome costumer service by Derek E, i would recommend them any day. He was fast and thoughtful of my needs and kept in touch with me and made it so easy