Company Response Review Report Review
J.C. FIxed EVERYTHING!

ADAM Submitted this review about Upscale Auto Transport
Review made Live: 11/13/2013 6:41:00 PM
I had an issue with Upscale Auto Transport for about two weeks. I wanted to transport my VW Cabrio from Ohio to Louisiana.. I was upset in the beginning but luckily J.C. GONZALEZ took care of the issue and fixed everything!! J.C. took care of the time, the price and he made sure I was a happy customer. He gave me his word the car would be picked up on Friday 11/8 and it was! The driver showed up hauled the vehicle and it arrived safe & sound to Louisiana on Sunday 11/10!! J.C. did an AMAZING job, he promised pick-up and drop-off, and everything was done perfectly! He is very PROFFESSIONAL! I will 100% use this company again! THANKS J.C. GONZALEZ!!
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Louisiana
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
105811YO
Quote or Order Cost:
$700

Company Response
Upscale from Upscale Auto Transport Submitted this response.
Response Date: 11/22/2013 10:46:00 AM
Adam, we greatly appreciate your feedback and we are more than happy to assist your transport needs in any way we possibly can. We apologize for any misunderstanding and inconvenience, but we are glad we came to a great conclusion and agreement. Any transport assistance, please feel free to contact us directly and we will be more than happy to assist you. Warm Regards, Upscale Auto Transport