unfortunately, our new sales person gave the wrong price, not knowing where the pickup or delivery locations were located, both pickup and delivery locations were in rural areas, none of the truckers could be induced to do the job, they had called to takeb but indicated that they required additional money, the customer was informed of this and elected not to pay anything additional, therefore we refunded the deposit and told the customer that we could not do the job. The company was totally unreasonable, and his knowledge of this business is limited, even a large company would use the same carriers, and if we could not get a carrier they would not be able to secure a truck.