Mike
Submitted this review about WHL Logistics Trucking Review made Live: 8/11/2014 1:05:00 PM
These people are crooks and liars. They sent me a contract for shipping my car and quoted a price. We agreed on the transaction. They also said they would charge $99 deposit, yet after giving them my credit card info they charged $215.00
I said that would be okay and they told me my balance was $800.00 due to the driver.
However, the driver never showed up. They gave us no contact info for the driver and we waited all day, calling numerous times and sending emails with no answer. Finally, they sent an email, five hours later and said the drivers would come the next day.
The next day the drivers came and were very nice. However, the brokers lied to them and told them we owed more than we agreed upon. I showed them the contract and the drivers said they would talk to the company and the car would arrive in 3-5 days.
Now 7 days later, they are trying to charge us an EXTRA $150.00 to get our car. They totally DISREGARDED THE CONTRACT, even though it is in writing and will NOT PAY the driver. So we are stuck negotiating with the Transport Company to get our car.
ALWAYS USE A TRANSPORT COMPANY. FIND OUT IF IT IS A BROKER BEFORE SHIPPING AND AVOID WHL LOGISTICS AT ALL COSTS. THIEVES DO NOT DESERVE YOUR HARD EARNED MONEY!
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
999.00
Quote or Order Cost:
$1165
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