Company Response Review Report Review
Worst customer service EVER

Mayra Fabacher Submitted this review about Webster Relocation (No Longer in Business)
Review made Live: 7/7/2015 11:41:00 AM
Started out nice and friendly, but they took WAY OVER ten days to pick my freaking car up. And then the carrier charged us 200 bucks extra. They could not give me or date or time, they just threw the day for pick up on me randomly. They told us that they would charge us 675 total, and when we tried to call them to ask why we were suddenly being charged 200 bucks extra they never even called me back. They were very rude and unenthusiastic. They put me on hold every time I called multiple times. Never ever use this company.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
800338-MY
Quote or Order Cost:
$875

Company Response
Jarred from Webster Relocation (No Longer in Business) Submitted this response.
Response Date: 7/8/2015 4:18:00 PM
Price does not change ever unless extenuating circumstances. Such as changing dates, times, locations and vehicle. Customer changed dates of available and was explained by email and phone that this could and would change price and timing for pick up and delivery. As you see the vehicle was delivered on time with verified approval from the customer. I am sorry that I could not help the customer understand any further.