These people are a bunch of scammers. At first, Nick Pride was very respectful and professional. He lures you with a low quote offer ( in my case two cards for $1,475 + $200 deposit) however once you accept and put in a deposit of $200 then the nightmare begins. I placed an order 27APR15 with very clear instructions that I need the two cars picked up not later than 26JUN15.
I started following up with Nick 1st week of June to remind him about my upcoming vehicle shipment and my timeline. He assured me that he's on it and that he will find a truck ASAP and then he told me that if I really wanted a guaranteed pick up date that I should pay the "expedite fee" of up to $150 per car but I was firm that I wouldn't pay an extra penny because I want them to honor the quote that they gave me!
A week from my requested pick up deadline, I have been calling these people almost everyday... even multiple times a day. I then noticed that their attitude has changed- it seems to me that I am begging them to get my cars picked because I was under time pressure since I'm moving out of state on a certain date.
In comes Wayne Webster, the owner- he kept on giving me the run around that he will take care of it and that if I really wanted a 100% guaranteed pick up that I should pay the "expedite fee". I called him several times a day for the next several days almost begging him to help me. He made a fool out of me and waited until late afternoon the day before my pick up date and then sent me a dispatch order with a balance of of $2100 payable to the truck driver without my approval! He thought I would buy take his bait because I'm under duress but I finally had enough and cancelled my order. The next day he even had the guts to call me and said he's still working on it. I ended up hiring somebody else last minute (booked a truck in less than an hour) because of this but still ended up paying less than what this scammer was asking for.
This is my worst experience ever dealing with a service provider. They are very UNPROFESSIONAL, DISHONEST, and DECEITFUL!! Please take care your business elsewhere and save yourself from a lot of troubles and stress. I am disputing the $200 charge with my bank- if I don't get everything back then it's all good. $200 won't make your company rich. Karma is a b***h!
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Virginia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
783097-FD
Quote or Order Cost:
$2300
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