Company Response Review Report Review
A complete Waste of Time

Harvey Floyd Submitted this review about Webster Services (No longer in business)
Review made Live: 8/29/2005 5:05:00 PM
I contacted this company to have a car picked up from Trafford, PA and delivered to Eugene, Or. Everything went smoothly until my deposit was made. After that all communication stopped. Phone calls were not returned nor were emails. I finally get ahold of him and he can't talk as his daughter is giving birth.. A few days go by and I contact him again. I get the "I had a truck scheduled to pick that up last Friday" line.. I wait a few more days for something from this idiot. And then I call again. There phones are down.. or so his answering machine says hmmm. I do a whois on their website and contact the number listed there. Now his son has died and he hangs up on me. I have filed a complaint with the BBB in his area and have initiated a charge back through my visa. AVOID AT ALL COSTS.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Not Provided
Destination State:
Oregon
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Q0508040099
Quote or Order Cost:
$1100

Company Response
Wayne Webster from Webster Services (No longer in business) Submitted this response.
Response Date: 8/24/2007 11:43:00 AM
I am sorry for what troubles this person has had. I booked this vehicle move with this person and then everything went bad. My daughter in law went in labor for two days and had a wonderful baby girl. That is when it went bad. a couple days later my son, 20 years old and a new father that had just returned from Iraq, was in a car accident and passed away. The person calls me a couple hours after I received this news and tells me it is not his problem. I would not do business with this person ever. Some people do not deserve a response.