I researched a few companies, and Sonic seemed to be legit. Their first quote to me was $675 from WI to FL. I had quotes from $400-$1,000 from various companies. This is the fist time I had ever tr [More]
I was working with someone called Jack Williams. He was very hard to contact. He would often respond only after a full day later. I'd get emails from him saying he found a driver and I would respond i [More]
I was assigned a driver and was told I would have to meet him at a location nearby because he couldn’t actually pull up to my home. So I had to hire someone who could drive me to meet him at the nea [More]
Sonic Auto Transportation - Dear Customer, we appreciate you got back to us. As per our records, we found you to carriers within 5 business days from first available pick up date for the agreed price. According to the contract i...
I saw their good reviews and they gave me a good price, so I booked with them 45 days in advance. They never provided confirmation email or the terms of service by mail. They assured me multiple times [More]
Sonic Auto Transportation - Dear Customer, thank you for reaching us back. We want to admit that you received form with all terms and conditions and you sign it, which means that you agreed on them. Unfortunately, we are only th...
Schedule a transportation with your company a month and a half before my trip I gave pick up time and drop off time and there was confirmation for both. I also spoke to my rep two weeks before my date [More]
Sonic Auto Transportation - Dear Customer, thank you for reaching out. As an auto transport broker, we provide a quote for the amount we believe it will take to ship your vehicle. As per our records we have never guaranteed you ...
Stay far away from this company! Check their BBB rating, if you dare. They will give you a price, then waste your time saying the driver will be there tomorrow, only to not show up, give an excuse t [More]
Sonic Auto Transportation - Dear Sam, thank you for reaching out. We are so sorry to let you down. Unfortunately, we were not able to locate a driver for the original price due to the assigned driver's last-minute cancellation. ...
This was a horrible experience. The broker (Stacy with Sonic Auto Transportation) agreed to a Saturday delivery date and told me the carrier company (Giorgi with Atop shipping) agreed to this date as [More]
Sonic Auto Transportation - Dear customer, thank you for contacting us. We value our customers feedback and take their concerns seriously. As per our records Saturday was an estimated date when your vehicle was supposed to be de...
Stacy at Sonic Auto Transport contacted me and said she could arrange shipment of a car, then soon as we filled out the paperwork online her whole story changed with multiple excuses on why the job wa [More]
Beware: Misleading Practices and Unreasonable Charges
My experience with this company was profoundly disappointing and I urge potential customers to steer clear. I was initially impressed by their off [More]
Sonic Auto Transportation - Dear customer, thank you for contacting us. As per our records your vehicle was dispatched to the carrier, and according to the contract, paragraph D: "If for any reason Customer needs to change the p...
Do not book them! They will try to find a way to rip you off. When I spoke to one of them, I was told i have 48 hours to cancel without any penalty. When I booked with them, $395.00, no hidden fee. [More]
Sonic Auto Transportation - Dear customer, please accept our sincerest apologies for the inconvenience caused. We want to assure you that we did our best to negotiate the price and talk the driver down so he could make a discoun...
