Classic "bait and switch" operation. Original quote $950.00 - ended up paying $1350.00.
Service representative was dishonest regarding price / delivery date (5 days late) / and method of payment.
R [More]
Sonic Auto Transportation - Dear Chris, on behalf of the entire Sonic Auto Transportation team - we'd like to apologize for the inconvenience caused. Indeed, $950 was an estimated quote for transporting your vehicle, though we w...
Started off for the quote of under $1,100 for a move from New York to Colorado. Before I signed up the communication was fantastic. Then they put me out for bid and the price went up to 1400. The deli [More]
Sonic Auto Transportation - Dear Customer, thank you for reaching out. We value our customers feedback and take their concerns seriously. As per our records, there's no missed calls neither unresponded messages from you. We've p...
Using this company was such a hassle! I chose them because they had a better grade on the BBB website than other companies I was looking at, and such a mistake. They were very hard to deal with. Thi [More]
They first give a quote then lie and said the driver requested more to get the car. They do not communicate and lie about pickup times. The driver himself said they were horrible to work with and they [More]
Sonic Auto Transportation - Dear Customer, thank you for reaching out. We’ve reviewed your order and we have to say we always give estimated quotes. Your shipping agent informed you about that during the call and the final price...
Our $1,250 quote and initial agreement on Tuesday quickly turned into a $1,650 "take it or leave it" bill on Friday when we were already at the airport on our way out of town, the vehicle was supposed [More]
Sonic Auto Transportation - Dear Joe, please accept our sincerest apologies for the inconvenience caused. We want to assure you that we did our best to negotiate the price and talk the driver down so he could make a discount for...
I was skeptical about using this company after reading complaints about last minute rate hikes, but decided to take a chance. Sure enough on the day they were scheduled to pick up the vehicle they inf [More]
Sonic Auto Transportation - Dear Customer, we appreciate you taking the time to provide feedback on your experience with our company. We apologize for any inconvenience or frustration you may have encountered during the process....
If I could give them a -49.7 stars I would. I will not be using them again. I wanted to ship my vehicle from Atlanta to Houston. Was told 8/22/23. ($515 signed contract) Then they switched it to 8/25/ [More]
Sonic Auto Transportation - Dear Customer, we are extremely sorry to hear about your experience using our service. Unfortunately, we are only the middleman between you and the driver and have no power to determine the final cost...
Worst experience, They damaged my car and not even covering the repair costs. I will not 100% refer any one to this company. They know the damage and hide it from me i found later and they are not rea [More]
Sonic Auto Transportation - Dear Sureh, thank you for reaching out. We’ve reviewed your order, as per our system the car was delivered safe and sound on 6/6/2023.You signed Bill of Lading confirming that everything was fine wit...
SONIC AUTO TRANSPORT is the worst most dishonest auto shipper out there!
They are constantly trying to jack up the price because of their own incompetence and then if you don't agree to their extra ch [More]
Sonic Auto Transportation - Dear John, we apologize for any inconvenience caused. We want to assure you that our business practice is absolutely honest and you can see that from our thousands of positive reviews. As for the cha...
Stay Away from this company .
They wiill Quote You cheap ..but right after you pay a deposit and sign up a contract they will change price up zo 100%
Scammers Scammers
Sonic Auto Transportation - Dear Customer, thank you for reaching out. We apologize for any confusion caused. We want to provide you with a more detailed response, however, we weren't able to identify your order in our system. P...
