Review Report Review
WILL NEVER USE OR RECOMEND TO NO ONE.

Sal Submitted this review about Future Car Transport LLC
Review made Live: 10/7/2015 3:07:00 PM
This company was very unprofessional. They were late to pick up and extremely late to deliver. They moved 2 cars for us and one of them was damaged and they want no responsibility for their actions. We showed them pictures of vehicle when picked up and of delivered damaged vehicle. Still they did not take any responsibility. I personally spoke to the manager or owner Sebastian and he is the most RUDE and unprofessional individual i have ever spoken too. He picks up the phone and the minute you tell him who you are he starts going off an you and hangs up afterwards. They said i can pay with company check than when i told him about damage he changed to cashiers check, certified check, money order or cc. I told him we would pay by cc and he just called his driver to leave with the cars. I kept calling and he finally took my payment and had to get truck to drive back to delivery location since his driver was gone. After driver gets back he says that I have to sign receipt of vehicles in perfect order before he got them off the truck. I tried to explain that had no problem in signing after the cars were dropped off the truck and I had possession of them. Driver was ordered by his boss (Sebastian) to leave again if i did not sign before delivery. Even after being paid, i still had to sign before delivery so they can cover themselves in saying that i received the cars in good condition. I just hope this company does not take advantage of anyone else. Customers be warned of this company.
Shipment Details
Origin State:
New Jersey
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
l1441803
Quote or Order Cost:
$450

Car Condition
  • Vehicle was damaged