Review Report Review
Goldwing Transport Inc.

Kathy Submitted this review about Goldwing Transport Inc
Review made Live: 2/27/2012 1:02:00 PM
DO NOT USE THIS COMPANY TO TRANSPORT YOUR VEHICLE!!!! IT TOOK THEM16 DAYS TO TRANSPORT THE VEHICLE FROM ARIZONA TO NEW YORK. THEY PICKED THE CAR-UP A DAY LATE AND DIDN'T EVEN CALL TO LET US KNOW THEY WEREN'T COMING. MY HUSBAND CALLED THEM AN HOUR AFTER THE TIME THEY WERE SUPPOSED TO PICK UP THE CAR AND THAT'S WHEN HE WAS TOLD THEY WEREN'T COMING UNTIL THE FOLLOWING DAY. THEY KEPT PROMISING DELIVERY AND NEVER SHOWED WHEN THEY SAID THEY WOULD. IT WAS ONE EXCUSE AFTER ANOTHER. THE CAR WAS DROPPED OFF IN NY WITH A SCRATCH ON THE TRUNK. THE CAR WAS DIRTY AFTER BEING ON AN OPEN CARRIER FOR 16 DAYS SO THE SCRATCH WAS NOT NOTICED AT THE TIME OF DELIVERY. BECAUSE IT WASN'T NOTICED AT THE TIME OF DELIVERY, THE CARRIER IS CLAIMING THEY ARE NOT RESPONSIBLE FOR THE SCRATCH AND ARE NOT WILLING TO OFFER ANY TYPE OF RESOLUTION SO WE HAVE TO GO THROUGH THE INSURANCE COMPANY TO FILE A CLAIM AND LAUNCH AN INVESTIGATION TO SETTLE THIS DISPUTE. ALOT OF UNNECESSARY STRESS AND AGGRAVATION. DO YOUSELF A FAVOR AND DON'T ALLOW ANY BROKER'S TO BOOK TRANSPORT OF YOUR VEHICLE WITH THIS COMPANY.
Shipment Details
Origin State:
Arizona
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
305481-XZ
Quote or Order Cost:
$675

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged