HORRIBLE

MMH Submitted this review about Prime Relocation Services Inc
Review made Live: 8/1/2020 10:38:00 AM
COMPANY WITH FRAUDULENT PRACTICES, DO NOT HIRE. Reviews on Google and other platforms are fake. I've been waiting OVER A MONTH for my furniture and household goods to be delivered, the contract is in breach, and the company has NO ETA on delivery for me. They do not answer any of my calls or emails, they screen out my phone number. I have to call with other phone numbers in order to get them to pick up. I have no idea if I will ever see my belongings again. I have paid 90% of the total cost of the move. Estimate given was based on very detailed description of my furniture and number of boxes I told them I'd have was correct. It was based on cubic feet of space, not weight. On day of pickup, the mover told me my move was approximately 50% bigger than the estimate; because I needed to move out of my apartment that day, my hands were tied. They then proceeded to repack my belongings into bigger boxes (couch cushions and small boxes into wardrobe boxes, small furniture into cardboard boxes) and refused to break down small furniture such as bookcases in order to increase cubic sq footage of the move and thus increase price. I was not able to see how the truck was packed due to them using mattress & box spring to obscure the full truck. I had done calculation of my boxes and furniture and it was nowhere near as large as they quoted me on day of the move. Fraud. Do not trust ratings on Angie's List, Better Business Bureau, Google, or other moving sites. All of the good reviews are fake--look at close together dates of good reviews posted, all within the last few months (moving season). This company's practices are fraudulent and negligent. I will be filing a lawsuit and claims with AMSA, FMCSA, and the Attorneys General of the state of their location (Colorado) as well as the state I was moved from and should be moved to. DO NOT HIRE THIS COMPANY.