Company Response Review Report Review
Best in Class

Rudd Submitted this review about Upscale Auto Transport
Review made Live: 11/6/2013 6:37:00 PM
Well it goes like this;

In a sea of sharks it was pleasant to have someone contact me and get the real expected cost, delivery and timeframe information upfront. When I submitted my request for trans port the email (and phone too) blew up. After the first few contacts I was unsure of which way to go (fraud, unsavory characters, etc.) and then I got the ray of light in a quickly darkening scenario. Chase from Upscale called and not only gave me quick concise info, but recommended the website where reviews of company performance was posted.

From there it was a smooth process. Not the cheapest offer, but honest, clear and prompt. Called back when they said, picked up ahead of the scheduled time (a blessing) and with Mike as the driver delivered promptly. He called from 30 miles away and asked what the best time for drop off was. When I said I was waiting on him He passed on a 'Shower" in the Large Metro area near me and continued on to me (a spot on the side of the Rockies). Had the car 35 mins later.

Would do it again.
Shipment Details
Origin State:
Illinois
Pickup:
Early
Destination State:
Colorado
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote111230-VX
Quote or Order Cost:
$800

Company Response
Upscale from Upscale Auto Transport Submitted this response.
Response Date: 11/20/2013 2:44:00 PM
Rudd, we greatly appreciate your feedback and we are more than happy to assist your transport needs in any way we possibly can. Remember, the term "you get what you pay for" relays into life situations as well, such as transporting vehicles. We try to have the best price that can be affordable for our customers, but honesty is overpowering. It's better to give you the price to move it, rather than take a deposit & drag on for weeks with no explanation or reason for delay. We are glad we provided the best service for you possible. Any transport assistance, please feel free to contact us directly and we will be more than happy to assist you. Warm Regards, Upscale Auto Transport