Company Response
TONY D. from
Viking Auto Transport Submitted this response.
Response Date: 8/16/2010 11:51:00 AM
It’s amazing how on this site customers such as your self are allowed to post such frivolous and misleading reviews.
You contracted with Viking Auto Transport to move your vehicle from Minnesota to Colorado, your estimated pick up day was for 08/04-08/05. It’s clearly stated that Viking requires a three day window for pick up, this was clearly explained to you at the time that you set up your transport with Viking. On 08/04 you were contacted by Viking and we also e-mailed to you the drivers contact information providing their phone number and pick up dates and delivery dates. Viking Auto transport had assigned Parkway Auto Transport to pick up your vehicle on 08/06 which you had full knowledge. When the driver called you on 08/05 to set up the time for the pick up. You told the driver that since we were not picking up the vehicle on 08/05, “Do not come to pick up the vehicle”, you sir took the initiative of canceling your own truck. Viking Auto Transport did not breach their contract and they did not “LOW BALL YOUR QUOTE”, we had Parkway Auto Transport ready and willing to pick up your vehicle on a timely manner. And we have full documentation of the fact that this all was in place. So sir you really left out a lot of very important information in you review….. Richard H.